Garage Door Repair - Garage Door Installation

"Local, Licensed, Bonded, Family Owned and Operated."

Garage Door Repair

How to Choose a Garage Door Company

Garage doors are meant both to keep the things in it, and your home, safe. But it’s also something functionally you need daily to get in and out of your home!

If something happens to your door, a broken spring or cable or it’s not working properly, it can seriously impact your day, and not in a good way!

When your garage door is in need of repair, choosing a garage door company that will do a good job, for a great price, can seem overwhelming. Why? Because it is! So many companies out there have poor reviews, bad customer service and take shortcuts doing the job right.

So how do you choose a good garage door company?

First, you want to do an online search (or call a friend!) for a few good options.

Make sure that the companies you call confirm they are professional, licensed, bonded, and insured.

Most garage door companies will come out and give you a quote. We recommend getting at least 2 quotes. That way you can see what the going price for that type of repair is and spot any big differences with the company.

Check reviews!

Make sure to read reviews on the companies you are interested in. Yelp and Facebook are both great options, as well as Google. Yelp is very strict about review monitoring, so you know you’ll get the mix of good and bad reviews, and know if there are any negative themes from the reviews.

There will always be a few customers who are upset about a very specific situation and write about it, but if you see that 90% of the reviews are 4+ stars with positive comments about quality, price and service, you should be good!

Does the company offer special services?

You want a company that is equipped and trained to handle all garage door related services: opener repair, opener installation, new garage door installation, spring replacement, sensor adjustment, remote programming, etc.

This means they KNOW garage doors and can handle any issue that comes up for your door.

Good Consultation Experience?

When the technician comes out to give a quote, judge them! Are they friendly? Helpful? Knowledgeable? Do they answer your questions? Did they give a quote in line with your stated budget?

Your garage door is an important part of your home, as well as your home’s security! Don’t settle for a garage door company that doesn’t meet these standards!

 

 

Tagged ,

My Garage Door Won’t Open! What Do I Do?

We don’t think much about our garage doors until they stop working. And then you realize how much it can impact your daily life if your garage door isn’t working as it should.

Garage doors only have 1 job: to open and close when you tell it to. They provide not only temperature control to your car and home, but security as well.

What happens when your garage door stops working and won’t open? Below are 4 reasons why your garage door won’t open.

What to Do When Your Garage Door Won’t Open

Before calling a professional garage door company, there are a few things you can try first.

  1. Try replacing the battery on your remote.

It’s a pretty basic thing, but is often overlooked. Check the battery for the remotes you are using. Sometimes it’s an easy fix!

  1. Check if the garage door opener is plugged in!

True story: We got an emergency call that a garage door was wide open and wouldn’t close. It was late at night, a single mom with 2 small kids and she didn’t feel safe leaving her garage door open all night, since it was attached to her home. Not to mention, she had valuables in her garage – lawn mower, etc.

We came out and saw her garage door opener had been unplugged by her son. Boy did she feel silly. It was an easy fix for us, but she could have saved time and money troubleshooting this first.

  1. Try to open the garage door manually.

If you tried the first two fixes and they didn’t work, try lifting the door manually. If you can’t, it might be a problem with the torsion spring or cables.

If you suspect this is the case, call a professional garage door company IMMEDIATELY as trying to repair this if you don’t know what you’re doing is a safety hazard.

If you can lift the door manually, it could be that the disconnect switch is detached. This switch allows you to open or close the door manually during a power outage. Sometimes the switch gets unhooked. If the garage door opener runs but the door doesn’t move, this is often the problem.

  1. Does it smell like something is burning?

If you smell something burning from the garage door motor, it could be a spring or cable issue. The cables and springs are what actually open and close your garage door. If the motor is burning, it means those have failed and the opener is trying to do a job it isn’t supposed to do.

When Should I Call a Garage Door Company

If you’ve tried all the above suggestions and still can’t figure it out or get your garage door to work, call a professional!

If you’re looking for a garage door company in Houston, Texas and nearby areas, contact us today!

Tagged , , , ,

Houston, Texas Garage Door Replacement Project

We got a call from our customer Ann that she ran into her garage door with her car. Whoops!

We were able to get over to her in less than an hour. Once we arrived, it was obvious her garage door was past the point of repair and needed to be replaced.

garage door damage houston texas garage door damage houston texas

You can see in the images above the door had suffered an impact. There was no way to get this level and straight.

Ann lives in a community with an HOA, so it was important we found a door to match her existing one. Fortunately for Ann, after looking up the model number of her door, we found it was still being manufactured.

We purchased the exact same door and waited for it to arrive.

Since the delivery time was 2 days, we needed to secure the door somehow for safety. We instructed Ann not to touch the door at all. Touching it could cause it to fall, and harm her or someone else.

Once the door arrived, we rushed over to remove her old, damaged door. Then we started preparation to install her brand new garage door. We removed all the tracks, the damaged panels next and then all the hardware.

Next, we started assembling the new garage door. After only a few hours, the garage door was fully installed. Ann now had a beautiful new, un-damaged door to enjoy again! Our last step was lubricating the new garage door and installing her garage door opener.

Once we checked that everything was working properly, we were on our way!

new garage door installation houston new garage door installation houston

Looks great!

 

 

Tagged , ,

How to Fix a Damaged Garage Door

damaged garage door houston, texas

Ideally your garage door will be in great working condition at ALL times. But in reality, this isn’t always the case.

It’s very easy for your garage door to get damaged. This post looks at some common sources of garage door damage.

We’ll also look at some ways you can prevent your garage door from being damaged.

Rats and Mice

They say there is probably 1 rat or mouse for every human on earth. Think about that for a second. Shudder! If this is true, that means there are over 7 billion rats and mice!

Even if that isn’t true, I’m sure we all know rats and mice are EVERYWHERE. Especially in and around our homes. Rats and mice enjoy your garage! Usually it’s an easy room to access from the outside, and it offers protection from the elements.

Rats and mice love chewing on things, including wooden garage doors and cables, both garage and electric!

The damage for your garage door is not just cosmetic, but weakening the door and creating holes. The rats and mice can then use these holes to get in and out of your garage more easily.

When it comes to eating through wires and cables, this can pose a fire hazard as well as problems with your garage door support if a cable is rendered useless.

 

 

What can you do about rats and mice in your garage?

Some tips for keeping rats and mice out of your garage:

  1. Don’t keep trash in your garage. Rats and mice like hiding in and under trash, and eating it!
  2. Get a cat! Cats love eating rats and mice (yuck!) but also can chase them away!
  3. Get traps and check them regularly. This can help reduce the rat population in your garage. You can do this yourself, or hire a pest control to spray regularly and set/change your traps.

 

Hitting Your Garage Door

Another form of garage door damage is the door getting hit, especially with big force.

This generally happens when a car crashes or runs into your garage door. It can also happen if you use your garage as a workshop or workout studio with heavy weights and tools. One small mishap can have a large object hitting your door and damaging it.

How to Prevent Damage to Your Garage Door

A few things can help reduce the chances of your garage door being hit:

  1. Make sure the garage and surrounding area is well lit. When you get can see better, less accidents happen.
  2. Don’t allow teenagers to drive the car in and out of the garage. Let them start on the street!
  3. Create a barrier or reinforcement while you work in your garage so there is less chance of the main door being hit by something.

Rodents and general human accidents are the biggest contributors to damaged garage doors. We hope this post helped you think about a few ways you can improve the chances your garage door stays safe and protected!

Having your garage door serviced at least annually can help catch any problems or damage before they turn into a bigger problem!

If your garage door is damaged, and you’re in the Houston, Texas area, give us a call!

 

Tagged , , ,

4 Reasons Your Garage Door Isn’t Closing Properly

It is very frustrating when your garage door isn’t working as it should. Imagine waking up one morning, or coming home from work, and your garage door won’t open or close.

This kind of garage door problem is a headache. Late for work, garage door companies are closed at night, etc. Such a hassle.

Some people might try to fix it themselves before calling a professional. This can be dangerous, or at the very least, can make the problem worse. Unless you know what you’re doing, you probably won’t be able to fix it.

Calling a professional garage door company is the best course of action if your garage door isn’t opening or closing properly.

Why Won’t My Garage Door Open?

There are a few reasons why your garage door isn’t opening or closing properly. Below are a few possible causes:

1. Photo-Eye Obstructed

Most garage doors have a photo eye that detects an object underneath your garage door that prevents it from closing all the way. The photo-eye is a safety feature that prevents a child or valuable object from being crushed by the heavy garage door. It works by shooting a laser light from one end of the garage to the other. If something gets in the way of the laser, it will automatically open back up if it’s closing.

The photo-eye is located about 4 inches above the ground. It needs to be aligned with the other photo-eye on the opposite side of the door. Sometimes readjusting this is all it takes to get your garage door working properly. If the photo eye is actually broken, you’ll need a tech to fix it for you.

2. Your opener is unplugged.

This has actually happened to a customer of ours, who called us out because her garage door wasn’t working and all we had to do was plug it in! She felt a little silly but it happens to the best of us.

If your garage door won’t open or close, before you call a tech check that the door is connected to its power source. A good indication that your power is disconnected is if you don’t hear a sound when you attempt to open the door.

If you discover the power isn’t connected, just plug it in! Should work like new!

3. Malfunctioning Remote Control

If your power is connected, next look at your remote. You can try replacing the battery on the remote to see if that helps. If it doesn’t, time to call a tech!

4. Broken Springs

Your torsion springs could be to blame for your door not opening or closing properly. Springs work to make your garage door easier to lift open and shut. If the springs weren’t there, the door would be too heavy to open with the garage door opener.

If the spring breaks, the garage door won’t open.

If you see a broken spring or suspect this is the case, don’t try and fix it! This can be dangerous. If the spring is not fully broken, it can snap at any point and fall down on you or anything in the way. Be safe and call a tech.

If you try any of the above “fixes” and they don’t work, or you discover that a spring is broken or your photo-eye is out of alignment, the best bet is to call a professional, licensed tech who can properly assess and fix your door.

Tagged , , , , , , , ,

Installing 2 Garage Door Openers in 1 Garage

This job was a fun and unique one, but very challenging. Though considering the unique set up, it was a one day job and we got everything checked off our customer’s wish list!

Our customer, Mark, called us when his garage door opener stopped working. He assumed after excessive use, the opener just gave out. Mark wanted to be able to use his garage door, so fixing this was necessary.

Sounds pretty straightforward, except there’s more. The opener was definitely old, probably fifteen to seventeen years old. Mark didn’t want to fix it, just to replace it.

But in the SAME garage, Mark also had a second garage door, which faced his garden in the back, that had never had a garage door opener connected to it. So he wanted to add a second garage door opener so he could operate the second door as well.

The pictures here should help explain:

 

You can see, the same garage with two doors on either side.

You can see in the pictures above that we didn’t have much clearance or space to install 2 openers side by side. The garage is very narrow, and long. But not long enough to comfortably accommodate two full-size garage door openers. We got creative, and in the end, everything is working perfectly!

You can see the setup in the pictures below. We decided to install a new LiftMaster 8355 series garage door opener that includes built-in WiFi, so Mark can control BOTH of his doors conveniently from a tablet or smartphone.

 

What is most important is that Mark is very happy. We were even able to finish the whole job in just a few hours, which made Mark even happier!

If you’re looking for Garage Door opener repair or replacement in the greater Houston, Texas area, give Perfect Solutions a call today: 281-557-6351

Tagged , ,

Installing a Garage Door Opener Safely

If you are going to forego hiring a professional to install your new garage door opener, this post will help to guide you in safely installing a garage door opener.

It can be dangerous to do this, so make sure you take safety precautions when installing a brand new garage door opener. These safety tips not only prevent injury to you, but damage to your garage and garage door opener.

Step 1: Read the manual!

Seems silly, but it matters! Settings and installation are specific to the model you are installing, so you need to read it and be aware of any special notes.

 

Step 2: Test your door.

Make sure to test your garage door before you install the opener. Ensure it is opening and closing properly and is lubricated well.

You should not install a new opener if your garage door won’t open or close easily using a manual method.

Step 3: Remove Cords and Dress Properly!

Inspect your garage before installing the opener. Check for any ropes or cords near your garage door. These can get in the way of your garage door opening and closing, and cause damage.

Also, consider what you are wearing and that no loose threads or parts of your clothes can get caught in the door while you are working on it.

 

Step 4: Leave Your Tracks Alone!

We don’t recommend DIY-ing track replacement, cable replacement, pulley replacement or spring replacement. These jobs are best left to a professional. 

 

You shouldn’t need to adjust this if it’s the same door, when you are installing a new opener. If something isn’t going right, it might be an issue with one of these components and it’s best you call a professional garage door company.

Step 5: Ready to install!!

The first thing you need to do is disconnect the power to the garage door at the main breaker. Whether or not your opener requires electrical wiring, we still recommend shutting off the power to play it safe.

Ensure the power cord for the garage door opener is plugged into a properly grounded outlet.

Step 6: Test!

Once you install the opener, per the manual instructions, test all the security features and general features of the opener.

The most important test is the auto reverse. Place an object in the path of the garage doors and attempt to close them. If the door senses the object and automatically reverses, opening again, it’s all good!

Another safety feature to check include the emergency release.

Installing an opener can go smoothly, or terribly wrong. Make sure to read the manual and if you feel you can do it, go for it! If anything sounds confusing, call a professional to give you a hand! Better safe than sorry!

If you’re in the Houston area, give us a call!

 

 

Tagged , , ,

Finding a Legitimate Garage Door Company

Ensuring you hire a reputable and legitimate garage door company is the first, and the most important, step before any garage door work or repair happens.

Sadly, there are many people who aren’t qualified to repair and help you maintain your garage doors. They do a half effort job, for a lot of money, which ends up causing you trouble and more money down the road.

 

How to Choose a Legitimate Garage Door Company

The first thing you can do is google garage door repair in your area and look at 3rd party sites for review. Yelp and Facebook are popular choices for people, and you will probably find the greatest number of reviews here.

Read the reviews, including looking at the overall rating. You should eliminate options with several bad reviews of course, and read the actual reviews to see if you can find any themes, both positive and negative. This will help narrow your options.

You can also check BBB to see if any problems exist that are attached to a company you want to choose.

Next, ask for proof that the company is licensed, bonded and insured. Any legitimate garage door company will be happy to provide these details. They have nothing to hide, and most companies appreciate the thoroughness of a consumer to verify their company.

Next, once you make an appointment, ask the company to confirm the name of the tech that will be sent out. Then, once the tech arrives, check their ID and confirm they are who they say they are. This is helpful for security and to prevent any fraud.

Why do I need to do all of this?

Taking some extra steps, in the beginning, to do your research and ensure your safety, will increase your chances that the company performing work on your garage is good at what they do.

Many poor or illegitimate garage door companies cause more damage than they repair, and it will cost you time and money down the line. Preparing yourself in advance will help avoid this headache.

If you are in the greater Houston area, feel free to give us a call! We will happily provide our license and insurance information, and guarantee our work for 5 years! We provide top notch service, and have the reviews to prove it!

 

Tagged , ,

Cracked Garage Door Panel Repair

Do you know what a cracked panel looks like? It’s probably obvious, but here’s an example:

cracked garage door panel

The only thing worse than a cracked garage door panel, is cracked garage door PANELS. Plural.

You might not see the crack, if it’s small or if the paint on your door masks it. However, if you hear loud sounds when your door opens or closes, or popping noises, this is generally a good indication you have a cracked panel, or panels.

Other signs of a cracked garage door panel include:

  1. Trouble closing your garage door.
  2. Dents in your garage door. This is sometimes just a dent, but can also be a cracked panel.

Is it safe to operate my door with a cracked panel?

No! If the panel cracks even more, the garage door itself can collapse. You need to properly repair the panel, which should be done by a garage door professional.

How do you fix a cracked panel?

The most cost effective way to fix a cracked panel is to replace the panel. This is easy if your garage door is newer, and still being manufactured. A garage door company can simply order a replacement panel for your garage door model and install it.

You can also go ahead and replace the entire door. This is a good option for doors that are very old and should be replaced anyway. It’s also a great option if more than 1 panel is cracked, since the cost to replace several panels vs. just buying a new garage door might make a new door cost effective.

A new door might be more expensive, but if you are replacing an older door it can really benefit you. Not only can you choose the right garage door material for your needs, you can also benefit from the warranties and other protections newer doors provide.

Many warranties actually cover cracks, so you could avoid a similar problem in the future.

 

If your crack is pretty mild, you can fix it without replacing any panels or doors. Allow a garage door technician to determine whether this option works for your crack.

The fix is to install braces on the door. The braces works to support the damaged panel to prevent it from cracking further and collapsing. The brace is a great option, but it’s not a permanent fix. It will support the cracked panel for about a year, until you will have to replace the panel or the door.

Remember that while a cracked panel can look and sound annoying, it is also dangerous. Call a professional to check whether your door is in fact cracked, and what the best course of repairing it is.

Tagged , , , , , ,

What Are the Signs of a Problematic Garage Door?

There are some common tell tale signs that you have a problematic garage door. Obvious ones include when your door won’t open or close properly. Or if your garage door is making a squeaky sound any time it moves.

We recommend that you investigate even the slightest hint of a problem, as the problem can only get worse and be more expensive to repair. Below are some common problems garage doors have, and what your first step to fixing it is!

SqueakyGarage Door

Usually, when you hear a squeaking garage door, it isn’t lubricated properly. The most common problem that results from bad lubrication is a dry roller or rollers or dry bearings.

A quick fix is to apply a lubricating fluid on the proper parts of your garage door. You can also call a professional garage door company to ensure lubrication is the fix, and to apply it properly.

Your Garage Door is Moving Too Slowly

If your garage door is moving slowly, and it isn’t rolling smoothly along the tracks, you probably have a spring problem. It’s very possible your springs are nearing the end of their life, and will need to be replaced. Better to do this BEFORE they break.

Garage Door Isn’t Closing Properly

If your garage door starts to close but forces open again before shutting completely, you most likely have an obstruction problem. There is probably an object that is triggering your sensors to not allow the door to close all the way. This is a safety concern, which is why your door won’t close. Find the object, and move it out of the path of the door.

If this isn’t the case, it might be that you have a broken cable, or a damaged cable pulley, which would need to be replaced by a professional.

Scraping Sound

If you hear a scraping sound when your door is operating, you most likely have a worn out cable. In some cases, this scraping noise is the result of an uneven reinforcement strut.

A professional garage door tech can diagnose the problem and replace the cable as needed.

 

These are the most common signs something is not right with your garage door. You should always contact a professional sooner rather than later to ensure the problems are addressed before they get worse!

If you are in the Greater Houston area, call Perfect Solutions! 281-557-6351

Page 1 of 3123