Garage Door Repair - Garage Door Installation

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broken spring

4 Reasons Your Garage Door Isn’t Closing Properly

It is very frustrating when your garage door isn’t working as it should. Imagine waking up one morning, or coming home from work, and your garage door won’t open or close.

This kind of garage door problem is a headache. Late for work, garage door companies are closed at night, etc. Such a hassle.

Some people might try to fix it themselves before calling a professional. This can be dangerous, or at the very least, can make the problem worse. Unless you know what you’re doing, you probably won’t be able to fix it.

Calling a professional garage door company is the best course of action if your garage door isn’t opening or closing properly.

Why Won’t My Garage Door Open?

There are a few reasons why your garage door isn’t opening or closing properly. Below are a few possible causes:

1. Photo-Eye Obstructed

Most garage doors have a photo eye that detects an object underneath your garage door that prevents it from closing all the way. The photo-eye is a safety feature that prevents a child or valuable object from being crushed by the heavy garage door. It works by shooting a laser light from one end of the garage to the other. If something gets in the way of the laser, it will automatically open back up if it’s closing.

The photo-eye is located about 4 inches above the ground. It needs to be aligned with the other photo-eye on the opposite side of the door. Sometimes readjusting this is all it takes to get your garage door working properly. If the photo eye is actually broken, you’ll need a tech to fix it for you.

2. Your opener is unplugged.

This has actually happened to a customer of ours, who called us out because her garage door wasn’t working and all we had to do was plug it in! She felt a little silly but it happens to the best of us.

If your garage door won’t open or close, before you call a tech check that the door is connected to its power source. A good indication that your power is disconnected is if you don’t hear a sound when you attempt to open the door.

If you discover the power isn’t connected, just plug it in! Should work like new!

3. Malfunctioning Remote Control

If your power is connected, next look at your remote. You can try replacing the battery on the remote to see if that helps. If it doesn’t, time to call a tech!

4. Broken Springs

Your torsion springs could be to blame for your door not opening or closing properly. Springs work to make your garage door easier to lift open and shut. If the springs weren’t there, the door would be too heavy to open with the garage door opener.

If the spring breaks, the garage door won’t open.

If you see a broken spring or suspect this is the case, don’t try and fix it! This can be dangerous. If the spring is not fully broken, it can snap at any point and fall down on you or anything in the way. Be safe and call a tech.

If you try any of the above “fixes” and they don’t work, or you discover that a spring is broken or your photo-eye is out of alignment, the best bet is to call a professional, licensed tech who can properly assess and fix your door.

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Never Replace Garage Door Springs Alone

Garage door springs are perhaps one of the most important components of the door and are responsible for it proper functioning. Home owners should understand that replacing these necessary components also presents an extremely high level of danger. One of the most common garage door malfunctions is due to broken springs. All of the springs should be replaced at the same time if the garage door has two, even if the other one is not visibly damaged.

Many DIYers have successfully replaced garage door springs with no incident. It is generally best to leave these types of repairs to a professional or specialist. These individuals are not only trained, but experienced in garage door matters. The two basic types of garage door springs include:
• Torsion Springs may be found directly above the garage door while it is closed.
• Extension springs are situated on both sides over the upper tracks.

Life and Limb

Since springs are tightly wound they must control an intense amount of pressure. Generally, the heavier the garage door, the more pressure exits. One small mistake and slip can cause severe pain, if not serious bodily injury or even death. It can also cause costly damage to property such as vehicles parked in the garage as well as the door itself. The repairs can rack up extensive charges and personal damage is heartbreaking.
It is a good idea to schedule regular appointments for inspection and preventive maintenance. This is best done by a garage door specialist if the owner has no time and/or experience. The preventive maintenance will ensure the garaged door remains functioning properly for an extended amount of time and inspections allow techs to catch repairs before they become dangerous in many cases. These procedures are not extremely difficult for those who are handy; however, they do require the time to complete them. For many this is an additional cost as time is money in this fast paced world.

  • Inspections generally catch worn springs before they break.
  • A large percentage of the time the tech can also catch frayed cables before they snap.
  • The tech will inspect for loose hardware as well.
  • Another potential issue the specialist will check for is whether the springs are out of balance or not.
  • The specialist will most likely lubricate the garage door during the inspection which maintains the door’s function as well as eliminates squeaks.

Spring Brackets

Garage door springs affix to brackets located on the lower portion of the door. These brackets are responsible for intense pressure much like the springs are. Adjusting the brackets is also an extremely touchy job. It can result in injury or property damage. Many newer model garage doors have safety features to help prevent inexperienced individuals from tampering with them and being injured. On the other hand older models do not and, if the inexperienced person is determined, he/she may be able to figure out a way to tamper with them. To prevent injury, damage, or death those with little or no experience should allow a trained professional perform the adjustments.

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Importance of Warranty and High Cycle Springs

The first thing for homeowners must realize is that garage door springs break. Some may last longer than others; however, in the end, they all wear out. There are maintenance tasks which will increase the life of springs and they do usually come with some sort of warranty. No type of garage door spring has an actual lifetime warranty. These are limited and/or not on the springs, but on the service provided. It is important to carefully read contracts, agreements, and potential warranties before committing to any decision. In the event that the wording is confusing, ask a customer rep or tech from the company to explain it until you are absolutely sure that you understand everything.

High Cycle vs Standard

Most professional garage door companies offer clients two types of springs. These are standard and high cycle. Many consumers already know this, but many do not realize that there are several grades of high cycle springs. Garage door springs are graded by the number of cycles they provide. Standard garage door springs are usually anywhere from 7,500 cycles to 15,000 cycles. A cycle refers to one complete operation from raised to lowered or vice versa. A spring can open and close a garage door a certain number of times before it breaks. Home owners who do not use their garage door often can expect standard springs to last a number of years.

Most families open and close their garage door several times on a daily basis. This of course dramatically decreases the number of years that the springs will last. Large families who lead busy lives should opt for high cycle springs. It is interesting to note the number of cycles that each individual company offers as high. For example one garage door company offers high cycle springs which are 18,000 while others believe that 50,000 is considered high. Again always read the fine print and ask questions about anything that concerns you.

Honest, professional garage specialists will be more than happy to clarify. The most accurate method of determining how many cycles are best suited to your home and family includes calculating the number of cycles that the garage door would be used each day. Most all customer representatives will be more than happy to assist with this calculation and determination.

Contact Us Today

Our team of professional garage door techs are on standby waiting for your call. Our specialists are highly trained and familiar with the local area. We advise our clients about which type of garage door, as well as its springs, are best suited to the region and your unique family. We only use premium quality products and supplies for every project that we complete regardless of its size. Ask us about our high cycle springs and their associated warranties. Keep in mind that the money you spend on your garage door is a home investment and should always come with a comprehensive warrantee. Call us today to discuss your next project and we will visit your home to provide you with an honest quote.

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Two-Spring Systems are better than one

Some of the common questions among homeowners concerns one spring system garage doors vs two springs. The two spring system is better for a number of reasons. When the spring of a single system breaks the door becomes jammed in most cases. This means vehicles are trapped inside the garage until the spring is repaired. For those who lead busy lives this may mean missing an important business meeting or, at the very least, being late for work. There are a few garage door openers on the market which enable owners with broken spring systems to open the door, but most will not.

Reasons to Upgrade

A couple of other reasons it is a good idea to upgrade to a two spring garage door system is cost and longevity. Two springs reduce the pressure as well as wear and tear on the system to less than half of only one. Two springs systems do not wear out as quickly and therefore do not need to be repaired or replaced as often. Spring replacement can become expensive, especially if it is necessary to hire a garage door specialist. It is not just the mechanisms of the garage door that must withstand the abuse of only having one spring to perform all of the work. This is also hard on the opener and it too will need to be replaced sooner. That, of course, is yet another future repair cost.

Safety First

It is important to understand the dangers involved in making any repairs or adjustments to garage door springs. These components are under intense pressure and one slip could result in expensive property damage, severe bodily injury, or even death. It is always best for those with no prior experience to hire a professional technician. The same should be said for those without the proper tools to perform these types of adjustments and repairs.

Both springs should be replaced even if only one of them breaks for safety reasons. Most professional garage door companies will only guarantee springs for one year; two at the most. Be sure to check, or ask the specialist to inspect, all of the other garage door components to be sure that they are in good shape. All parts must be in peak condition and functioning at optimal levels for the safety of the entire family. For example, it may be a good idea to go ahead and replace the safety cables, if they have become frayed or worn. Any tracks which are rusted, torn, or bent should be replaced as well.

Give Our Friendly Team a Call

The team at (insert name here) is made up of caring and professional garage door specialists. We will be happy to visit your home or property to discuss your garage door installations, repairs, and/or improvements. Give us a call so you can get started leading the best team in the industry. Our techs will never try to sell you anything that you do not need or want and our highest priority is always your complete satisfaction. We never compromise your project or use any supplies that are less than premium quality products. We look forward to working with you.

 

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