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4 Reasons Your Garage Door Isn’t Closing Properly

It is very frustrating when your garage door isn’t working as it should. Imagine waking up one morning, or coming home from work, and your garage door won’t open or close.

This kind of garage door problem is a headache. Late for work, garage door companies are closed at night, etc. Such a hassle.

Some people might try to fix it themselves before calling a professional. This can be dangerous, or at the very least, can make the problem worse. Unless you know what you’re doing, you probably won’t be able to fix it.

Calling a professional garage door company is the best course of action if your garage door isn’t opening or closing properly.

Why Won’t My Garage Door Open?

There are a few reasons why your garage door isn’t opening or closing properly. Below are a few possible causes:

1. Photo-Eye Obstructed

Most garage doors have a photo eye that detects an object underneath your garage door that prevents it from closing all the way. The photo-eye is a safety feature that prevents a child or valuable object from being crushed by the heavy garage door. It works by shooting a laser light from one end of the garage to the other. If something gets in the way of the laser, it will automatically open back up if it’s closing.

The photo-eye is located about 4 inches above the ground. It needs to be aligned with the other photo-eye on the opposite side of the door. Sometimes readjusting this is all it takes to get your garage door working properly. If the photo eye is actually broken, you’ll need a tech to fix it for you.

2. Your opener is unplugged.

This has actually happened to a customer of ours, who called us out because her garage door wasn’t working and all we had to do was plug it in! She felt a little silly but it happens to the best of us.

If your garage door won’t open or close, before you call a tech check that the door is connected to its power source. A good indication that your power is disconnected is if you don’t hear a sound when you attempt to open the door.

If you discover the power isn’t connected, just plug it in! Should work like new!

3. Malfunctioning Remote Control

If your power is connected, next look at your remote. You can try replacing the battery on the remote to see if that helps. If it doesn’t, time to call a tech!

4. Broken Springs

Your torsion springs could be to blame for your door not opening or closing properly. Springs work to make your garage door easier to lift open and shut. If the springs weren’t there, the door would be too heavy to open with the garage door opener.

If the spring breaks, the garage door won’t open.

If you see a broken spring or suspect this is the case, don’t try and fix it! This can be dangerous. If the spring is not fully broken, it can snap at any point and fall down on you or anything in the way. Be safe and call a tech.

If you try any of the above “fixes” and they don’t work, or you discover that a spring is broken or your photo-eye is out of alignment, the best bet is to call a professional, licensed tech who can properly assess and fix your door.

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Garage Door Opener Replacement

Perfect Solutions Garage Door understands that your opener is much more than a convenience. It enhances your family’s and home’s protection. It is extremely frustrating when a garage door opener goes on the fritz. The results are usually people late for work, meetings and school. Our professional crew at Perfect Solutions Garage Door will be happy to inspect yours and repair or replace it in short order.

Garage door openers are available in a range of prices with a variety of features. Before perusing those considerations, you must decide which of the two basic types of openers your home needs. These are chain driven and belt driven; however, jackshaft and direct drive openers are fairly recent developments.

Chain Driven Opener Replacement

The chain driven models, of course, are designed with a chain which somewhat resembles that of a bicycle. This chain pulls or pushes a carriage, sometime called a trolley, which is connected to a bar made of metal. The bar is referred to as a J arm and attaches to your garage door.

This produces a certain amount of noise and may not be the best option for a garage that is built under your bedroom. Newer types of chain driven openers are generally powered by DC motors and feature soft open and close technology. This makes them a bit quieter than their older predecessors.

Belt Driven Opener Replacement

Garage door belt opener

LiftMaster Garage door belt opener

Belt driven openers are designed similar to the chain driven versions; however, a belt, as

opposed to a chain, pulls and/or pushes the trolley. These opener belts are created from fiberglass, steel reinforced rubber, or polyurethane. While belt driven garage door openers are much quieter when in operation, they also cost a bit more.

Jackshaft Opener Replacement

Jackshaft garage door openers mount differently than other systems. It is affixed to the wall alongside the garage door. It is powered by a DC motor which drives the cables and pulleys. This rotates the torsion bar to operate the door. Jackshaft garage door openers are probably the most expensive type; however, it is also one of the quietest.

Direct Drive Opener Replacement

Many home owners say that direct drive garage door openers are whisper quiet. It is designed with only a single moving component which is the motor. This type of opener was developed in Germany and is also manufactured there. The motor moves on a chain which is stationary. The chain is implanted in a rail that is overhead. Direct drive and belt drive openers are generally available for around the same price.

Opener Features

All garage door openers are required by federal mandate to feature a safety reversal mechanism. If the door encounters any obstacle, it should automatically stop and reverse operation directions. Garage door openers may also feature an electric eye or infrared beam. It too is designed to stop and revers, if an object interrupts the beam. Rolling Code is another great feature of garage door openers.

Call Perfect Solutions Garage Door now and ask our expert team about installing an opener with the Rolling Code feature. We are here at your disposal 24 hours a day, 7 days a week. Our experienced professionals are highly trained in garage door opener repair; reprogramming; replacement; and installation.

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Door Goes Down All the Way, Then Opens Again

One of the most frustrating situations home owner face is malfunctioning garage doors. Garage doors do not fall into the fix it and forget it category. They must receive routinely maintenance and repairs of some sort will be required before the inevitable time when the entire system must be replaced. One of the most common issues is improperly set limit switches.

Limit Switch

A garage door limit switch is responsible for directing your door to raise, lower, and exactly where to stop. When the garage door limit switch is not set correctly it can inhibit the door’s proper functioning. One symptom is that your door refuses to either raise or lower completely. In other cases, it causes the door to reverse its direction on the descent.

The garage door safety feature which is almost always responsible for this common malfunction is the limit switch. This mechanism was put in place to prevent garage door injuries. In most cases, this feature simply needs to be reset to correct this annoying behavior.

Identify Type

The first step it find where your garage door’s limit switch is located. It will be found on its tracks on some models. It may also be found within the opener mechanism. Examine the rear of the motor head to locate the switch or try looking behind the cover for the light bulb lens. The garage door owner’s manual should show its exact location. You will need a flat screwdriver and a ladder to make these adjustments. Follow the precautions listed in the manufacturer’s booklet.

Complete Adjustments

Locate the two white knob switches featuring slots for adjustments and use your flat screwdriver to turn the knobs. To increase the travel distance turn the switch clockwise about ¼ of a revolution and to decrease it turn it counterclockwise.

It should only be turned in very small increments as one complete revolution is equal to 3 inches. Raise and lower your garage door to test your adjustment. Continue this process until you have reached the result to suit your situation. Keep the torsion and weight in mind while making these adjustments.

Door Operation Sensitivity

Lower your garage door while applying pressure to create a bit of resistance. If it fails to reverse, you most likely need to make adjustments to the safety force. This requires you to adjust the down limit screw by turning it clockwise and retest. You will need to repeat this until it functions properly. Be sure to schedule a block of time for this project. It requires patience and anywhere from a few to several hours.

Though these are simple adjustments, they are much more important than they may seem. Your garage door weighs a great deal regardless of its size. Even the smallest doors are extremely heavier. It is important that only experienced individuals be allowed to make any type of adjustments to your garage door. These are serious projects and one little mistake could cause horrible injury.

Perfect Solutions Garage Door Repair is highly skilled in all garage door areas. This includes professional installation, repair, and maintenance tasks. Give us a call and let us know what your garage door needs are. Our team is also prepared to correct your emergency issue any time 7 days a week.

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Assessing Garage Door Noises and Resolutions 

Garage doors are designed with many working components and all of them have the potential to cause strange noises. The noise is not necessarily indicative of a serious problem; however, with garage doors it is better to treat it as if it were to be safe. It is all together possible that it could result in a major accident. It is always better to be safe than sorry especially when it concerns family members.

Certain noise causing issues are very simple to correct and just about any do it yourselfer will have no problems implementing the resolution. Others may be somewhat more serious and require consulting a garage door tech. The first step is to try to determine the source of the sound.

Noisy by Nature

The type of garage door that you had installed could be the cause of the commotion. Certain types of doors are designed to be quieter than the rest. Others are just plain noisy by nature. The three basic types of garage door openers are belt, screw, and chain drive. Chain drive are by far the absolute noisiest; however, many home owners prefer them because they also offer many benefits.

Chain drive opener is extremely durable and stand up well in harsh weather environments. There are also very affordably priced. Noisy chain drive openers may be quieted some by lubricating all of the moving mechanisms. While it will dampen it, this will not eliminate the noise completely. Screw drive openers are moderately noisy which can intensify with the years. Home owners prefer belt drive openers because they are the quietest option.

Imbalance

An unbalanced garage door will produce a certain amount of noise. This condition is extremely hard on your garage door. It may cause it to malfunction permanently, if left unattended. Pull the emergency cord to manually operate the door. Lift your garage door to the midpoint of its path. A balanced garage door will remain in place, while one which is unbalanced may fall rapidly.

Hinges & Springs

Hinges and springs alike will produce annoying sounds, if damaged. Worn springs present a garage hazard. In the event that the springs snaps, it could injury someone or kill them. Home owners who discover broken springs should seek professional consult before replacing the springs.

Faulty hinges can also produce quite a racket. Applying lubrication to the hinges generally corrects squeaky issue. Hinges that make a grinding noise may actually need to be replaced. The sprockets and gears within the chain drive opener may be faulty. Contact a garage door specialist or ensure that the power source for the unit has been disconnected before attempting any resolution.

Pulleys & Bearings

Bearings make a ruckus when they become worn and the best fix may be replacing the bearings or the pulley. Replacing the bearings is not a layman’s project. It is best to ask a garage door repair company about this issue. Bent spring coils can be rather noisy and it is important to replace all of the springs at once. Metal rollers can be bothersome as well and replacing them with those made of nylon should rectify this noise.

Perfect Solutions Garage Door Repair is extremely familiar with all of the possible causes of noises from your door. We would be happy to visit you and inspect yours to determine the exact causes. We offer a wide range of comprehensive professional garage door services. Call us any time to seek emergency garage door history.

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Signs It Is Time to Replace Your Garage Door Opener

Garage door openers are rather simple machines and most generally last for many years. As with the case with any machine, they do eventually malfunction or quit working all together. It is then time to look for a new one which has added tech features. It is important to distinguish between the need for a replacement and a need for repair or reprograming.

Safety First

It has been mandated since 1993 that all garage door openers be equipped with a safety feature known as a reversal mechanism. This feature uses a set of sensors to detect objects in the path of the door. When one is detected, the door automatically reverses directions. If a garage door opener does not possess this feature or it has malfunctioned, it is essential to have the opener replaced with one that features auto reverse.

Noise Pollution

As garage door openers age they may begin to make louder noises during operation. As technology advances quieter garage door openers are being introduced to the market all of the time. If yours is alerting your neighborhood when you are leaving for work or waking loved ones upon your return it may be time to retire the old one. The newest chain drive models are quitter than their parent versions. The jackshaft and belt drive versions are said to be the quietest on the market.

Tech Options for Annoyances

A weak garage door opener or one in which the sensors are going bad forces owner to manually hold the button to operate it. This is an extreme annoyance and hassle for the whole family. Simply replacing your old opener will relieve you of this annoyance and provide your family with additional security.

As mentioned, garage door openers with new technological features are being introduced to the market every day. One example is known as the rolling code. This offers both your loved ones and valuables additional security from the criminal element. It generates a new code each time the opener is used to prevent criminals from hacking into your home.

Today’s advanced garage door openers feature apps for your convenience. Liftmaster, for example, offers an app for both computers and smart phone which is compatible with one of their garage door opener models. This app allows for remote control such as closing, opening, and monitoring from any location which offers an internet connection. Many home owners opt to upgrade to the Liftmaster model and app for convenience and security reasons.

Keypad Access

Today’s garage door openers offer outdoor keypad for access. This is extremely handy for children as well as repairmen. Individuals may gain access to the garage through a program code which is stored in the keypad when you are away from home.

Blackout Backup

Another convenient feature garage door openers offer is a battery backup. The backup battery automatically powers your opener during a power outage. The battery backup generally provides up to ten cycles of operation. Once power is returned will recharge itself to prepare for the next blackout.

Decision Clarification

Our professional crew at Perfect Solutions Garage Door  is knowledgeable in all garage door matters including automatic openers. We can help you decide which suits your unique family and household budget. Just give us a call to discuss any of your garage door issues.

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Why choose Liftmaster opener?

Liftmaster has been a leader in its industry for about 45 years and today well more than 2/3s of all homeowners have installed it products. In 2000 the Good Housekeeping Seal was awarded to Liftmaster for all of its garage door opener products as well as its gate access systems. Liftmaster has carried this prestigious honor and continued to retain it by providing customers with only premium quality products.

Purchase Decision
Consumers must have options when making a purchase decision and they should always do a bit of research before making a commitment. Garage door products are home investments and it is vitally important that they be treated as such. Home owners should utilize the internet to visit the official website as well as review client feedback. While on the official page check out the features to match them with family needs as closely as possible. Those who are still unsure about their purchase decisions should consult a garage door specialist in order to make one that is informed.

Seal of Approval
The Good Housekeeping Research Institute has evaluated Liftmaster products for both safety and performance in order to award the company with this prestigious Seal. The Good Housekeeping Seal assures consumers that products will be replaced or the price of the product will be refunded by them to the customer. That demonstrates the quality of Liftmaster products. So long as the product carries the Good Housekeeping Seal and were purchased from an authorized dealer these terms apply for those which malfunctions within up to two years of the purchase date.

Unsurpassed Technology and Innovation
Certified Liftmaster Garage Door Openers are unmatched for operation and unsurpassed in innovation. These products offer high tech features to convenience your family’s life and keeps everyone connected to the home base while delivering comfort as well as peace of mind. The above mentioned approval seal coupled with the number of years that Liftmaster has been in business speaks volumes not only about its products and ethical business practices, but about its excellent customer support.
Regardless of whether the Liftmaster product is for a private residence or place of business, this outstanding company strives to deliver safety; convenience; style; and client satisfaction. Consumers can always count on Liftmaster to provide excellent customer service and support. It is the top brand in the industry offering garage door openers; access controls; gate operators; and commercial garage door openers.

Call Perfect Solutions Garage Door Today
Contact our knowledgeable team at Perfect Solutions Garage Door today to discuss your options of Liftmaster quality products. We will be happy to speak with you to access your situation and match your family to one which suits you best. Our team keeps you and your family in the forefront of our business practices. We strive to deliver only what your family needs at a competitive price. Call now to allow us to address all of your garage door concerns and issues. We would be delighted to visit you at your location, inspect your garage door, and provide a competitive price quote. The garage door market can be confusing at times so allow us to clear yours and get your project started.

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Opener Damaged from a Broken Spring

Broken garage door springs are a common issue for most all home owners. It is also a frustrating issue. Be aware that replacing garage door springs should be left to a knowledgeable professional technician. Tampering with the springs can cause the door to drop unexpectedly. Garage doors can weigh anywhere from 125 to 350 pounds depending upon make and model. A falling door can not only cause property damage, but serious injury or death to persons in the path.

Garage door springs should be replaced as soon as possible to prevent further damage. Both springs should always be replaced, if the door has two even if the other spring is not broken. It is very important to understand the extent of the danger involved with garage door spring replacement. It is also important not to try to operate the door, if a springs is broken.

Do Not Force

Regardless of the issue a garage door should never be forced open except in an emergency. Forcing a resisting garage door can cause damage to the other components, hardware, and the door opener as well. These parts will need to be replaced as well, if they are damaged in any way. These additional repairs and replacements can rack up extreme charges. It is better to contact a garage door tech for these tasks. He/she should inspect the entire door during the spring replacement. Just to be sure ask and never be afraid to ask about anything you are unsure about. An honest garage door tech should encourage you to ask questions and address all of your concerns.

Spring into Step

Springs are an extremely important garage door component. They are responsible for counterbalancing the weight of the door. This lessens the burden when the garage door is in operation and makes operation easier as well as smoother. Generally springs are torqued or stretched which forces them to withstand an intense amount of pressure. These two elements make garage door springs one of, if not the, most dangerous garage door component.

Torsion and extension are the two types of garage door springs used by all garage door companies. The type of springs itself does not usually have an effect of whether forcing the door open causes damage to the opener or not. Torsion springs are wound or torqued, hence the name torsion, and extension springs are stretched. The height, weight, and track radius are the variables which determine the torsion spring wire lengths and sizes providing many options to choose from. Extension springs do not present home owners with as many options and must always be paired with garage door safety cables. The extension springs can become a fast moving projectile without the safety cables in place.

We Are Here

Our caring crew is available now to discuss your garage door issues. If you suspect that one of your garage doors springs has broken or simply have no idea what the issues is, we urge you to call today. Our garage door specialists can visit your home to quickly determine what the issues is and present you with all of your affordable options for resolving it. Your family’s safety and satisfaction are our highest priorities.

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Garage Door Openers: Which One is Right for You?

A garage door opener is not only a wonderful convenience, but it can increase your family and home safety. There are many types of automatic openers available on today’s market. We live in a tech world and there are many items to consider when choosing these technologically advanced products.

Types of Garage Door Openers

One of the most popular types of garage openers now features a belt drive system. It is said to be the quietest and smoothest option. It may be compared to the strength of a steel belted tire which means it is capable of lifting even the heaviest garage doors. The nearly noiseless element is a big seller for individuals with garage apartments.  The screw drive system of garage door openers lifts while the mechanism runs along a steel rod which is threaded. This type of garage door opener has the least amount of moving parts. A screw drive system also requires the least amount of routine maintenance.

The chain drive system of garage door openers raises and lowers the door as it runs down it tracks. This is the most common door opener system and it usually costs the least amount of money. It is somewhat noisier than a belt drive or screw drive system which is the biggest downside of choosing it. A new option has been introduced and instead of a screw or chain drive, it is controlled by computer software. The unit is located directly above the garage door and is the best option for those who own garages with little head room.

The Power Question

It is important to choose a door opener which uses the correct amount of power to lift the garage door. Even those who have a single and lighter weight garage door will be better off with a more powerful door opener as it will likely last longer. The absolute best choices are those which put the least amount of stress on the door and, of course, operate as quietly as possible. As a general rule, garage door openers which are considered high end operate the quickest.

Safety

All garage door openers must be equipped with some type of auto reverse mechanism as stated by federal mandate. This ensures that it will reverse direction, should something be in its path. In most cases, this is controlled by a motion sensor. A computer controlled system can monitor and control the speed at which a garage door opener operates.

A rolling code feature offers extended home security. It selects a new and the computer generates a random code every time the opener is used. This prevents thieves from hacking into the system and gaining access to the home. Garage doors also have a manual override to physically operate the door in the event of a black out.

Another consideration when shopping for a new garage door opener is a single button or multi button remote operation. The multi button remotes are most often chosen by those who own a garage with more than one bay which provide access through separate doors. The best route for choosing a new garage door opener which suits your home perfectly is to consult a garage door professional and ask him/her to resent you with your exciting options.

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What to Do When an Automatic Garage Door Won’t Open

shutterstock_1589767When your automatic garage door won’t open, there’s a high likelihood that the problem is electrical rather than mechanical. Mechanical problems tend to give you some warning signs before the door stops working completely. There are a number of possible reasons for an automatic garage door to suddenly refuse to open. If you should find yourself stuck outside your garage with an impotent remote in your hand, try the following checks before calling in the repair guys.

1: Check Vacation Mode

Someone may have inadvertently switched your automatic door opener into “lock” or “vacation” mode. If so, your door will not open in response to the remote. If the door is not in lock or vacation mode, move on to the next check.

2: Test the Remote Battery

If the battery in your remote control is getting low, the automatic garage door opener unit may not receive a signal from the remote. Go into your garage (via the internal door from your home) and check for a red blinking light on the garage door opener housing. If the light is blinking, press the “open” button on your remote control. If the door opens, move further from the control unit and press the “close” button. If there is no response from the door, you know your battery is getting low and is only sending a weak signal. Replace the battery and your door should open and close just fine from outside.

If the door doesn’t open or close even when you are close to the control unit or the red light is not blinking, replace your remote battery and then test the door again. If the door still won’t respond to the remote control after you have replaced the battery, move on to the next check.

3: Test the Wiring

If you look closely, you will see that there are two fine wires running from the garage door control unit to the internal switch, which is normally located near to your internal garage door. There will be two more wires running from the control unit to each of the electric eyes at either side of your garage door, near the bottom.

You will need to test all the connection points, do this by wiggling one wire at a time while pressing the “open” button on your remote control. In total you will be testing two wires at the wall switch, four wires at the control unit and two wires at each of the electric eyes. If the door opens while you are wiggling any of the wires and pressing the “open” button, you will know that the wire you are wiggling is loose.

Shut off the power to your automatic garage door. Use a screwdriver to tighten the loose wire at its connection terminal and then turn the power back on. You should find your door will now open when you operate the remote control.

If you still can’t get your garage door to respond to your remote control after following all the above checks, it might just be time to call in a local garage door installation/repair service. The technician will be able to identify any more complex problem with your automatic garage door and get it back in working order for you.

 

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What Puts the Go into Your Garage Door Opener?

shutterstock_99749666Like many convenience gadgets in your home it’s easy to take your automatic garage door opener for granted. You just press the little button on the remote and your door opens or closes.  However, the system which enables your garage door to open automatically has some clever engineering packed into it.

Even your electrical supply is used in a smart way to deliver the oomph necessary to get that heavy door moving, especially when you are opening it. Perhaps the most important component putting the go into your garage door opener is an item called a capacitor.

The Role of the Capacitor in a Garage Door Opener

A capacitor(sometimes known as a condenser) is an electrical component built into your garage door opener. Its purpose is to build up a store of electricity from your mains power to deliver in a fast burst. This is what gives your garage door opener the extra energy required to overcome inertia and get your door moving.

More accurately called a “start” or “electrolytic” capacitor, this small component quickly builds up an electrical charge when you operate the switch to power your door opener. After sufficient power has built up, the capacitor discharges.  This gives the opener mechanism a jolt of power.

When Good Capacitors Go Bad

Garage door opener capacitors can fail. The symptoms of a faulty capacitor include a failure of the door to move when you press the opener’s start button. Although the door won’t open you will probably hear a humming or buzzing sound coming from the opener unit. In some cases, the door may begin to move but stop after opening or closing partially. A few garage door opener models have a system of warning lights which will flash when the capacitor fails.

Replacing Your Garage Door Opener Capacitor

If the capacitor in your garage door opener gives up the ghost, it’s a simple task to replace it with a new one. Of course the most important point is never to try and work on your door opener without first isolating it from the power by unplugging the cable from the wall or ceiling outlet.

If you remove the cover from your door opener unit, you should be able to locate the capacitor clamped to the side of the housing. A capacitor normally has the appearance of a large black cylinder. Replacing the capacitor is simply a case of unclipping the wires from the terminals on the component, unscrewing the clamp which holds it in place and then fitting a new capacitor in place of the faulty one. After reconnecting the wires, just replace the cover on your opener, plug the unit back in and you should be good to go.

If you prefer not to mess with your garage door opener or you don’t like working with electrical systems, just call on your local garage door installation and repair service. They will be happy to send a technician to replace the capacitor for you.

 

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