Garage Door Repair - Garage Door Installation

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How to Choose a Garage Door Repair Technician

If you live in the greater Houston area, you have your pick of several great garage door repair technicians to handle your garage door repair needs.

So how do you pick “the best one” or avoid working with a technician that will over charge and under perform?

Below are 3 things you should look for in a garage door technician or garage door repair company.

#1: The Right Training and Experience

Ensure whatever technician or company you choose has the right training. Feel free to ask for their license, if they are bonded, what experience they have, for customer reviews, and more. This is advice for every service provider you hire!

Remember, garage doors have many complicated mechanisms working together. You need to ensure you hire someone with experience to handle and diagnose your garage door problems.

#2: Good Reviews

Do your research on 3rd party independent reviews on any technician or company you pick!

Yelp, Facebook, and Google are great places to start. Also just googling the name of the company can show any good or bad info on the company. These sites don’t allow removal of bad reviews, and have filtering mechanisms in place to disallow fake reviews. So you know you are reading the facts when you see the varied experiences of each company.

You’ll easily get an idea of the good or bad work a company does, and see a theme through the reviews. This can help you make an informed decision!

#3: Compare Rates

The best garage door technician is not always the cheapest, but not necessarily the most expensive either.

It’s always a good idea to get at least 2-3 quotes for a job. This will help you see the average cost, and also note a company that might be overcharging. You can combine this information along with you research of the company and their reviews to make the best choice.

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Garage Door Sounds | How to Fix Them

new garage door installation houston

What do the weird sounds your garage door makes mean? Are the sounds you hear normal, or cause for concern?

This post details 4 garage door sounds you most likely hear and what they mean.

 

Generally a sound you haven’t heard before means there is something wrong or not working properly.

Garage Door Sound: Motor Noise

If the motor on your garage door opener gets noisier and noisier, it usually means it’s working harder than it should. If this is the case, it will wear down quickly and you could be looking at a costly repair.

The sound of an overworked motor is kind of like a person groaning while they lift a heavy object. If your motor sounds like it’s struggling to lift something heavy…that’s because it is.

Sometimes the fix is as easy as tightening some bolts but othertimes you need a whole new system.

Garage Door Sound: Screeching

If you hear a high pitched screeching noise from your garage, it’s probably out of alignment. If you don’t adjust it, it can get even worse, so getting a tech out to service the door is a good idea.

Garage Door Sound: Train Chugging Along

If you hear a sound that is similar to a train chugging along, you need to have a professional check the rollers on your garage door track. The rollers might be worn out and need to be replaced.

We recommend you don’t attempt to replace the rollers yourself, since you can cause more damage to the door if you don’t know what you are doing.

Garage Door Sound: Loud Snapping Noise

If you hear a snapping noise from your garage, and it won’t open anymore, the torsion spring or springs snapped and are broken.

The springs on your garage do the heavy lifting when your garage door opens and closes. It essentially is what makes the door slide smoothly and slowly along the tracks instead of just opening and closing with excess force.

The reason you spring snapped can vary. It doesn’t really matter once it has happened. Just call a professional as it’s a very dangerous job to do if you don’t know what you are doing.

 

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Why You Should Hire a Professional Garage Door Company

Many people use their garage doors to store one of the most expensive items they own – their car.

Many also use their garage in addition, to work on projects, store more of their belongings, or as another room for their home. This can be a playroom, workout room, lounge space, etc.

hire professional garage door company garage door repair houston texas

Because you use your garage for many things and it helps keep safe your valuables, investing in a garage door and garage door system that is safe, easy to operate, and working properly is key.

You should ensure your garage is lubricated well, and the springs are maintained properly. You can do this on your own, or you can hire a professional garage door company to do this for you. Maintenance is key to preventing bigger problems down the line.

Here are some benefits a professional garage door company can offer:

Full Service for Garage Door Repairs

Whether you have a small repair, springs are broken, rollers are out or the sensors aren’t aligned, a professional garage door company can do it all!

Licensed, Bonded Techs

Ensure you hire a company that is licensed, bonded and insured. Check as well that the techs they are hired are as well, and properly trained.

Replacement of Garage Door Products

A professional garage door company has access to and knowledge of the correct replacement parts you need for your garage door.

 

24/7 365 Services

Find a garage door company that offers emergency services, including late night and holiday hours. Garage door repairs don’t always happen between 9 and 5pm Monday through Friday.

Sometimes waiting on a repair if your car is stuck inside and you need to go places isn’t an option. 24/7 emergency garage door repair is your only option to getting your garage door repaired, and fast!

 

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How to Fix a Damaged Garage Door

damaged garage door houston, texas

Ideally your garage door will be in great working condition at ALL times. But in reality, this isn’t always the case.

It’s very easy for your garage door to get damaged. This post looks at some common sources of garage door damage.

We’ll also look at some ways you can prevent your garage door from being damaged.

Rats and Mice

They say there is probably 1 rat or mouse for every human on earth. Think about that for a second. Shudder! If this is true, that means there are over 7 billion rats and mice!

Even if that isn’t true, I’m sure we all know rats and mice are EVERYWHERE. Especially in and around our homes. Rats and mice enjoy your garage! Usually it’s an easy room to access from the outside, and it offers protection from the elements.

Rats and mice love chewing on things, including wooden garage doors and cables, both garage and electric!

The damage for your garage door is not just cosmetic, but weakening the door and creating holes. The rats and mice can then use these holes to get in and out of your garage more easily.

When it comes to eating through wires and cables, this can pose a fire hazard as well as problems with your garage door support if a cable is rendered useless.

 

 

What can you do about rats and mice in your garage?

Some tips for keeping rats and mice out of your garage:

  1. Don’t keep trash in your garage. Rats and mice like hiding in and under trash, and eating it!
  2. Get a cat! Cats love eating rats and mice (yuck!) but also can chase them away!
  3. Get traps and check them regularly. This can help reduce the rat population in your garage. You can do this yourself, or hire a pest control to spray regularly and set/change your traps.

 

Hitting Your Garage Door

Another form of garage door damage is the door getting hit, especially with big force.

This generally happens when a car crashes or runs into your garage door. It can also happen if you use your garage as a workshop or workout studio with heavy weights and tools. One small mishap can have a large object hitting your door and damaging it.

How to Prevent Damage to Your Garage Door

A few things can help reduce the chances of your garage door being hit:

  1. Make sure the garage and surrounding area is well lit. When you get can see better, less accidents happen.
  2. Don’t allow teenagers to drive the car in and out of the garage. Let them start on the street!
  3. Create a barrier or reinforcement while you work in your garage so there is less chance of the main door being hit by something.

Rodents and general human accidents are the biggest contributors to damaged garage doors. We hope this post helped you think about a few ways you can improve the chances your garage door stays safe and protected!

Having your garage door serviced at least annually can help catch any problems or damage before they turn into a bigger problem!

If your garage door is damaged, and you’re in the Houston, Texas area, give us a call!

 

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Installing 2 Garage Door Openers in 1 Garage

This job was a fun and unique one, but very challenging. Though considering the unique set up, it was a one day job and we got everything checked off our customer’s wish list!

Our customer, Mark, called us when his garage door opener stopped working. He assumed after excessive use, the opener just gave out. Mark wanted to be able to use his garage door, so fixing this was necessary.

Sounds pretty straightforward, except there’s more. The opener was definitely old, probably fifteen to seventeen years old. Mark didn’t want to fix it, just to replace it.

But in the SAME garage, Mark also had a second garage door, which faced his garden in the back, that had never had a garage door opener connected to it. So he wanted to add a second garage door opener so he could operate the second door as well.

The pictures here should help explain:

 

You can see, the same garage with two doors on either side.

You can see in the pictures above that we didn’t have much clearance or space to install 2 openers side by side. The garage is very narrow, and long. But not long enough to comfortably accommodate two full-size garage door openers. We got creative, and in the end, everything is working perfectly!

You can see the setup in the pictures below. We decided to install a new LiftMaster 8355 series garage door opener that includes built-in WiFi, so Mark can control BOTH of his doors conveniently from a tablet or smartphone.

 

What is most important is that Mark is very happy. We were even able to finish the whole job in just a few hours, which made Mark even happier!

If you’re looking for Garage Door opener repair or replacement in the greater Houston, Texas area, give Perfect Solutions a call today: 281-557-6351

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Garage Door Repair in 4 Steps

Before calling a professional garage door repair company, you can always try to troubleshoot and repair a garage door problem. If your garage door isn’t moving along the tracks correctly, or at all, you might be able to fix the problem yourself!

Follow the steps below to repair your garage door. You can always give us a call if you need some help!

Step 1: Inspect your tracks.

Inspecting your tracks is something you should do once a month anyway as part of good garage door maintenance practice. But if things aren’t working right, this is a good place to start. Inspect the tracks for bumps, debris, or any dents. Remove anything in the way of the tracks. You can try to adjust any of the track areas that aren’t smooth.

If you have any dents, a rubber mallet works well to pound those out. If this isn’t enough to straighten them out, you probably need new tracks and should call a professional.

Step 2: Clean your tracks.

Once you have inspected your tracks and cleared any debris and pounded out any dents, next is cleaning them. If you have a sticky residue on the tracks, this can make the opening and closing of your door hard.

The best way to clean your tracks is with a cloth and some water and mild cleaner. Make sure to dry the tracks well with a clean, dry cloth when you’re done.

Step 3: Check your alignment.

If your tracks are good, the next step is to check the alignment of your doors. Vertical tracks should be level, so grab your level and check it out!

Horizontal tracks should be slightly slanted toward the back of the garage. If your tracks aren’t level, you can use that rubber mallet to tap them back into place.

Be careful when tapping them though, so you don’t make them more un-level.

You should also check the mounting brackets and your track alignment after you adjust them. If the tracks still aren’t level, it’s probably time to contact a professional.

Step 4: Check your hardware!

Another easy fix for a broken garage door is checking the hardware: hinges, screws, and the plates where your springs are mounted. You want to make sure all the hardware is tight.

If you are adjusting the plates around the springs, make sure you are careful. If your garage door has only 1 torsion spring instead of 2, be even more careful. The tension on your garage door springs is very powerful and can cause injury if they break.

 

If your garage door still isn’t working correctly after these 4 steps, then it’s time to call a professional.

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Garage Door Repair: Off-Track Door

off-track garage door

Off-Track Garage Door in Houston, Texas

A common garage door issue is a garage door that jumps the track. It is very important that if this happens, you stop using your garage door immediately and call a professional.

If the door continues to operate while it’s off-track, you can do further damage to the door, and increase the cost of the repair.

If you catch the off-track problem ASAP and you are a handy person, it’s possible to fix the issue yourself. Sometimes it’s as simple as popping the rollers back into place, and then putting the door back on track.

If that already sounds too complicated, call us today – 281-557-6351.

Getting your off-track garage door back on track!

  1. Find the handle and rope that hangs from the midpoint of your garage door track. Make sure the garage door is closed. Then disconnect the opener from the garage door. You can do this by pulling the handle.
  2. Raise the garage door a little until the rollers align with the area near where the door is off-track. Then, use a clamp, pliers or a pair of vice grips that lock to secure the door. You can put them on the track under the lower portion of the garage door.
  3. Once that’s done, use another pair or clamps or pliers to open the track. Pick an area close to where the rollers jumped off-track. If the track is wide enough, you might be able to direct the roller wheels back onto the track.
  4. Now, close the opening using a piece of wood or a hammer. You can place this against the outer edge like a buffer. Or just tap gently on the track to straighten it. You can tap with a hammer, or a rubber mallet. A rubber or wooden mallet won’t cause much damage, like a hammer would.
  5. Once that’s complete, remove the clamps or pliers and close the door completely. Now you can press the button on your garage door opener remote to confirm it’s closed completely. While you’re doing this, the opener will snag on the garage door. Then it will snap the release apparatus into the correct position.

Your garage door and garage door opener should now function properly!

Make sure you test your garage door several times to make sure it’s working the way it should. Watch and make sure the garage door continues to open and close fully, and note any problems you might find. Problems include a place where the rollers are catching or dragging. You might have to straighten the track in those areas.

 

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Garage Door Accident: I hit my garage door with my car!

We got a call from a customer who was having a bit of a problem. It seems she drove into her garage door on accident. Reverse vs forward can be tricky sometimes!

When we drove up, this beautiful door awaited us:

garage door accident

After inspecting the damage and the situation of her doors in general (she has a 1 car garage door next to the 2 car garage door that is broken), we decided to replace her doors. There were some cracks in her 1 car garage door. Plus the amount of labor required to fix her broken door was a big factor.

Ultimately choosing to replace both doors meant she got an upgrade, and it was honestly the most cost effective and logical solution.

Our customer chose to go with UDT short panel 25 gauge garage doors. The plus side is these doors aren’t custom garage doors, so we were able to go pick up both doors that day and install them!

Repair Process

The first step in getting her new doors installed, was removing the old doors.

For the damaged door, we had to take safety measures to ensure we removed it safely. The springs were still loaded on the door, so we put the door back on it’s tracks so we could remove the springs and door safely.

We found some rotted wood in the frame of the garage door opening, so we took care of that by removing the rotten wood and repairing the damaged area.

The next step was installing and anchoring a new seal plate and framing out the new opening to fit the UDT doors she chose. We replaced the tracks and then we were ready to install the new doors! Check them out!

garage door accident

Once the new doors were installed we got to work finishing the project! We installed the trim and a vapor barrier. Then we installed wire to reinforce the stucco. We then were able to re-stucco the wall around the garage door, and then paint to match the exterior of the house.

The UDT doors that our customer chose are a solid choice. Considering she had cracks in her old door, these doors are perfect. They come with a lifetime cracks and rust warranty. These doors are much more durable than the ones she had before. They might not survive another car crashing into them! But they will definitely stand up better to repeated wear and tear.

 

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Replacing Wooden Garage Door Project

Our latest project involved totally tearing down this existing garage door and installing a brand new one + an opener.

The owner wanted to actually use his garage door to park his car. A garage door that opens with the a push of the button was, of course, pretty necessary to achieve his goal.

The project was a big one because the existing doors were wood, and rotten in many places. We had to completely remove the door and the rotted areas before re-framing the opening.

The homeowner also wanted to access the garage with a regular walk through door, so we took that into consideration when we framed out the opening, and chose a door size.

With the doors framed out and the walk through door installed, the next step was installing the new door and then installing a new opener to make it work!

The also added insulation to this door to keep the garage regulated and comfortable.

The opener we went with was a LiftMaster 8550W. We install this opener quite often as it’s a solid choice. Affordable, great security features and WiFi abilities, so you can open and control your doors with a smartphone or tablet.

The project was a huge success. It not only looks way better with brand new doors and a coat of fresh paint but those rotted wood doors and other problems with the garage structure itself were resolved.

Now the homeowner can happily enjoy this new garage, park his car out of the elements, and control it all from his phone!

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Help! My Garage Door Only Opens Halfway!

We recently had a client with a very annoying problem. Every time he went to open his garage door, it would open part way but then immediately close again. Frustrating! You can see what we mean below:

When we got to his house, we started trouble shooting possible problems to understand why this was happening. We eventually landed on the problem: the door is too heavy for the opener to properly open the door all the way.

Upon further inspection, the reason the door is too heavy is because the torsion springs installed on the door are too small for this particular door. Properly fitting springs is a major safety feature and component to a properly functioning garage door.

As you can see below, once we switched out the old torsion spring to a new dual spring system, we adjusted the motor and the door is able to open and close safely.

We generally recommend to all customers that they install a dual spring system. Ensuring your springs fit properly is one important factor to the safe operation of your garage door. But a dual spring system goes a long way in extending the life of your springs and your garage door opener.

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