It is very frustrating when your garage door isn’t working as it should. Imagine waking up one morning, or coming home from work, and your garage door won’t open or close.
This kind of garage door problem is a headache. Late for work, garage door companies are closed at night, etc. Such a hassle.
Some people might try to fix it themselves before calling a professional. This can be dangerous, or at the very least, can make the problem worse. Unless you know what you’re doing, you probably won’t be able to fix it.
Calling a professional garage door company is the best course of action if your garage door isn’t opening or closing properly.
Why Won’t My Garage Door Open?
There are a few reasons why your garage door isn’t opening or closing properly. Below are a few possible causes:
1. Photo-Eye Obstructed
Most garage doors have a photo eye that detects an object underneath your garage door that prevents it from closing all the way. The photo-eye is a safety feature that prevents a child or valuable object from being crushed by the heavy garage door. It works by shooting a laser light from one end of the garage to the other. If something gets in the way of the laser, it will automatically open back up if it’s closing.
The photo-eye is located about 4 inches above the ground. It needs to be aligned with the other photo-eye on the opposite side of the door. Sometimes readjusting this is all it takes to get your garage door working properly. If the photo eye is actually broken, you’ll need a tech to fix it for you.
2. Your opener is unplugged.
This has actually happened to a customer of ours, who called us out because her garage door wasn’t working and all we had to do was plug it in! She felt a little silly but it happens to the best of us.
If your garage door won’t open or close, before you call a tech check that the door is connected to its power source. A good indication that your power is disconnected is if you don’t hear a sound when you attempt to open the door.
If you discover the power isn’t connected, just plug it in! Should work like new!
3. Malfunctioning Remote Control
If your power is connected, next look at your remote. You can try replacing the battery on the remote to see if that helps. If it doesn’t, time to call a tech!
4. Broken Springs
Your torsion springs could be to blame for your door not opening or closing properly. Springs work to make your garage door easier to lift open and shut. If the springs weren’t there, the door would be too heavy to open with the garage door opener.
If the spring breaks, the garage door won’t open.
If you see a broken spring or suspect this is the case, don’t try and fix it! This can be dangerous. If the spring is not fully broken, it can snap at any point and fall down on you or anything in the way. Be safe and call a tech.
If you try any of the above “fixes” and they don’t work, or you discover that a spring is broken or your photo-eye is out of alignment, the best bet is to call a professional, licensed tech who can properly assess and fix your door.