Garage doors are meant both to keep the things in it, and your home, safe. But it’s also something functionally you need daily to get in and out of your home!
If something happens to your door, a broken spring or cable or it’s not working properly, it can seriously impact your day, and not in a good way!
When your garage door is in need of repair, choosing a garage door company that will do a good job, for a great price, can seem overwhelming. Why? Because it is! So many companies out there have poor reviews, bad customer service and take shortcuts doing the job right.
So how do you choose a good garage door company?
First, you want to do an online search (or call a friend!) for a few good options.
Make sure that the companies you call confirm they are professional, licensed, bonded, and insured.
Most garage door companies will come out and give you a quote. We recommend getting at least 2 quotes. That way you can see what the going price for that type of repair is and spot any big differences with the company.
Make sure to read reviews on the companies you are interested in. Yelp and Facebook are both great options, as well as Google. Yelp is very strict about review monitoring, so you know you’ll get the mix of good and bad reviews, and know if there are any negative themes from the reviews.
There will always be a few customers who are upset about a very specific situation and write about it, but if you see that 90% of the reviews are 4+ stars with positive comments about quality, price and service, you should be good!
Does the company offer special services?
You want a company that is equipped and trained to handle all garage door related services: opener repair, opener installation, new garage door installation, spring replacement, sensor adjustment, remote programming, etc.
This means they KNOW garage doors and can handle any issue that comes up for your door.
Good Consultation Experience?
When the technician comes out to give a quote, judge them! Are they friendly? Helpful? Knowledgeable? Do they answer your questions? Did they give a quote in line with your stated budget?
Your garage door is an important part of your home, as well as your home’s security! Don’t settle for a garage door company that doesn’t meet these standards!