Garage Door Repair - Garage Door Installation

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Why You Might Consider Buying a Garage Door from Out-of-State

fiberglass garage doorFor many people the obvious place to buy a garage door is the local store. This is because it is convenient and hassle free. However, there are situations where you might have to buy a garage door from another state. Here are some of the reasons why.

Expertise in specific door types

Many garage door companies have people trained in garage door installations and maintenance in the regular types of garage doors like wood composite and steel. It makes financial sense for them since many people install steel, wood or wood composite garage doors. They don’t want to have people specifically trained to work with other garage door material because that would inflate their wage bill. Garage doors made from material like fiberglass require specific expertise. Often this type of garage door installation will be made by the company that manufactures the doors. If you need a garage door made form uncommon material like fiberglass, for example, you will be forced to get the job by an out of-state-company.

Sticking with the people you trust

When people move from a state to another, they encounter challenges in having to build new relationships with the repair people from the new state to which they have moved. Sometimes you just can’t seem to find the right company to handle your garage door maintenance in the new state. In that case, the best option is to call the company which handled your installation repair in your old place. This might sound expensive but sometimes, it actually saves you money and time.

The people who worked with you before know exactly what you need, and how you need it done. They come in, do their thing and leave. The relationship you built with your garage door repairman in the old state doesn’t have to go to waste. We stay in touch with our clients even when they change states since we can always send a repair person or recommend a good company in their state, in the event we are not able to be there.

High end custom garage door installation and maintenance

Individuals of high net worth prefer to have garage doors, like many other things they own, built to custom. Compared to regular garage doors, there are only a handful of companies that deal in custom made luxury garage doors. An individual might, for example, want to have a garage door in an unconventional size to fit his or her big garage. People of high net worth also prefer to have complex security systems embedded into their garage doors. The garage doors in their area might simply lack the know-how to build a custom door. Consequently, the person will be forced to look for an out-of-state company.

The important thing with getting a garage door installation or maintenance company is that you feel satisfied with what they have done. If that satisfaction can only be provided by an out-of-state company, go for it.

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The Answers You Need Before Calling a Garage Door Technician

fiberglass garage doorIf your automatic garage door is not working properly, it is a good idea to prepare yourself for the questions they may ask before you call a garage door technician. Having the answers to basic questions will make it easier for the technician to diagnosis the problem and estimate the cost of the repairs. It will also ensure that the garage door company does not try to take advantage of you, by dragging out the diagnostic process.

Perfect Solutions Garage Door will always ask these questions over the phone, so they can serve you more efficiently once they have arrived at your house. Be suspicious of any garage door company that doesn’t ask the following five questions during the initial phone consultation.

These are five answers you will need to know before calling a garage door technician:

1.  Reason for the Call

The more information you can provide about the reason you are calling, the easier it will be for the garage door technician to diagnosis the problem. Unethical garage door companies will take advantage of homeowners by exaggerating the cause, if the homeowner is not able to pinpoint the reason for the repairs.

2.  Doors Symptoms & History

Most garage door companies will ask when the garage door opener was installed and how long the problem has been going on. Make sure you can describe the reason you are calling, when the issue started, and any steps you have already taken to try to fix it.

3.  Opener’s Make & Model

Professional garage door technicians will ask the make and model of the garage door opener in advance, so they can bring the appropriate tools and spare parts to repair that particular model. The technicians at Perfect Solutions Garage Doors will also conduct any necessary research to see if there are common issues with your particular make or model.

4.  Type of Opening Mechanism

If there is an issue with the motor, it will be easier for the garage door technician to diagnosis the root cause if they know what type of drive mechanism it uses. Your automatic garage door will either have a belt-drive, chain-drive, or screw-drive system. Your owner’s manual should specify the type of drive mechanism if you are not sure.

5.  Condition of the Door

Most automatic garage door problems are caused by malfunctioning openers, although it could be due to the condition of the door or tracks. If the door is unbalanced or if the metal tracking has wear-and-tear, it could hinder the opener’s ability to open the massive door. Make sure to inspect the door thoroughly and advise the technician of any other damage that could be contributing to the problem.

Before you call the garage door technician, write down the reason for your call, symptoms, and history, as well as the make, model, drive mechanism, and condition of the door. Most garage door repairs are easy and inexpensive, if you call the right garage door technician. The experienced professionals at Perfect Solutions Garage Door are available to help get you the answers you need.

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What to Expect from a Good Garage Door Service Technician

bigstock-Remote-Control-3731908The home improvement industry is filled with hard-working, reliable, and honest businesses. Unfortunately, it is also filled with some less-favorable scam artists who will take advantage of consumers if given the opportunity. The team at Perfect Solutions Garage Doors wants to make sure you know what to expect from a good garage door service technician, so you don’t end up spending more than you should.

Here are five things you can expect from a good garage door service technician:

1)      Thorough Industry Knowledge

A good garage door service technician knows the industry inside and out. They should be able to offer insight into certain benefits of products and not simply push the most expensive option. It is a good idea to quiz the technician by researching some facts in advance.

2)      Detailed Diagnostic Evaluation

A good garage door service technician will thoroughly test and inspect the garage door to determine the exact cause of the problem. They will also recommend the most cost-effective repair. For example, if there is a crack in the wood around the hinge. A good technician will remove the hinge, fill the crack with wood fill, and move the hinge to a more solid location. An untrustworthy garage door technician will insist the entire door needs replacing.

3)      Offer Less Expensive Options

A good garage door service technician will cover both quick fix options for short-term use and more expensive long-term solutions. If they are giving you a quote to replace a garage door or automatic opener, they should show you all the different price ranges available.

4)      Pricing Book for Parts

A good garage door service technician will arrive at your home with their pricing books for parts. They will know which items they have in stock and how long it will take for parts they don’t usually carry. Be careful about any technician that can’t give you a definite answer on the price or delivery of basic parts.

5)      Standard Parts On Hand

If you give a technician an idea of what the problem may be when you make the appointment, they should arrive with some replacements parts on hand. Most good garage door service technicians will have hinges, rollers, bearings, springs, screws, and weathering strip in their company vehicle. This way they can tackle the problem immediately if you approve their estimate.

Perfect Solutions Garage Doors has a solid reputation for being reliable and trustworthy. We would never jeopardize our future by trying to persuade a customer to spend more than they should. If you are concerned the garage door service technician you hired is not providing fair pricing, please call Perfect Solutions Garage Doors for a comparable quote. If the price is the same, at least you will know that the original company was trying to take advantage of you.

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How to Choose a Reliable Garage Door Company

bigstock-Garage-Door-Opener-20287970Depending on where you live, there are countless garage door companies advertising their services and expertise online. Every garage door company will claim to have the best deal and the most experienced installers, but sadly many fail to follow through on their promises. It is time-consuming to sort through all the fly-by-night installers and find a company that you can count on.

Here are a few fundamental tips for choosing a reliable garage door company:

Online Reputation Is Critical

The first step in choosing a reliable garage door company is doing extensive research of their online reviews. You can search in Google for the company name and just add the word review after it. For example, “Perfect Solutions Garage Door reviews”. This will show you all of the online reviews that have been posted about our company. Make sure to pick a company that has a higher than 3.5 star rating and at least a few dozen positive reviews.

Evaluate Their Expertise

Read a few articles on the company’s blog to see if they offer helpful and accurate information on garage door maintenance and security. You should also test their knowledge by asking questions that you already know what the correct answer should be.

Do some preliminary research on benefits of different garage door materials or types of automatic openers and then ask the installer their opinion. If a garage door installer says aluminum is stronger than steel, please walk away or hang up the phone. They should know their products strengths and weakness, and base their recommendations on what will work best for you.

Look for 24-hour Service

Problems with your garage door can occur at any time. It can get stuck in the tracks and it is not safe to leave your garage door open overnight, especially if there are any valuables inside. A reliable garage door company will offer their customers 24-hour emergency service.

Expect Free Estimates

A legitimate and reliable garage door installer won’t charge a customer for a consultation. They are willing to access your needs for free because their goal is to build a long-term relationship. Be leery of any company that has unusual costs like a consultation fee.

The most important tips for choosing a reliable garage door company is finding someone with positive online reviews, proven expertise, 24-hour emergency service, and free estimates. Perfect Solutions Garage Doors encourages homeowners to research our reputation and services before trusting in our capabilities. We have nothing to hide.

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5 Tips on How to Efficiently Organize Your Garage Storage

Your garage should be more than just a convenient place to keep your car or an additional entranceway into your home. If you have a high-quality garage door with a secure garage door opening system, you can also use your garage to safely store countless valuables without worry.

garage 1If your garage is currently easily accessible to intruders, Perfect Solutions Garage Door can help you update your garage to ensure that everything inside is properly protected before you turn it into a storage facility.

Here are five handy tips for efficiently organizing your garage into a superior storage space:

1.     Install Shelving Systems

Shelves are an easy and inexpensive way to keep your garage organized. Try to dedicate one entire wall to a shelving system, if it still leaves enough room for your vehicle. Shelves are great for organizing cleaners, motor oil, or gardening tools. You can place plastic baskets on the shelves to keep smaller items organized.

2.     Overhead Racking System

Purchase some form of racking system for the ceiling of your garage to utilize all of the available space. The overhead section of your garage is perfect for suspending sporting equipment like tennis rackets, baseball bats, and hockey sticks. It is also a great spot for things you only use seasonally like camping gear, the weed-whacker, and fishing poles.

3.     Buy a Cabinet for Your Garage

Add a simple two-door cabinet in your garage to keep all of your more expensive tools hidden and protected from the elements. If you have a tight budget, choose a cabinet made with an inexpensive wood or hard plastic. There are also some incredible steel cabinets and tool chests you can use, if you have room in your garage and the budget to afford it. It is a good idea to put a lock on the cabinet, unless you are completly confident in the security of your garage door system.

4.     Pegboards for Tools

Another great organizational tip for your garage is installing a pegboard to hang your small tools on. This will make them look neat and ensure they are easily accessible when you are using them inside of the garage.

5.     Ask a Professional

If you have an exceptionally large garage or a lot of stuff that needs organizing, you can always consult an organizational or home interior specialist for advice. The garage door specialists at Perfect Solutions can also provide some tips specific to your exact garage layout.

A garage is an extension of your home, and you should be proud of its exterior and interior appearance. If you need help securing your garage door, or you are looking for more tips on how to maximize the space, please contact the team at Perfect Solutions Garage Doors.

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What You Need to Know Before Calling a Garage Door Company

garage doorIf you are having issues with your automatic garage door, it will be beneficial to prepare yourself for the questions you will be asked before you call the repair company. Most reputable garage door companies like Perfect Solutions will ask questions on the phone, so they can serve you more efficiently once they arrive at your house.

Be leery of any garage door company that doesn’t ask the following questions during the initial phone conversation. There is a good chance they plan on dragging out the diagnostic process, so they can charge more in labor later on.

Here are four answers you should have ready before you call a garage door company:

1.       Know Your Make & Model

Professional garage door technicians will ask the make and model of the garage door opener in advance, so they can bring the right tools and spare parts to fix that particular model. The team at Perfect Solutions Garage Doors will also conduct some preliminary research to see if there are any common problems with that particular make or model.

2.       Know the Type of Drive Mechanism

It will be easier for the garage door technician to diagnosis the problem if they know what type of drive mechanism is being used, especially if it is an issue with the motor. Your automatic garage door will either have a belt-drive, chain-drive, or screw-drive system. Your owner’s manual should specify the drive mechanism if you are unsure of it.

3.       Know the Doors History & Symptoms

Most garage door companies will ask how long you have had the garage door opener and how long the problem has been going on. Make sure you can clearly describe the reason you are calling, when it started, and any steps you’ve taken to try to fix it on your own.

4.       Know the Cause of the Problem

Take a few minutes to inspect the tracking, pulleys, springs, and chains before calling the garage door company. Try to figure out what may be causing the problem on your own before the repairman visits your house. Some less-than-trustworthy companies will take advantage of homeowners by exaggerating the cause of the problem, although you will never have to worry about that happening at Perfect Solutions Garage Door.

Most garage door repairs will be easy and inexpensive if you use the right company. You can make it easier on the garage door company by knowing your garage door’s make, model, drive mechanism, history, symptoms, and possible cause of the problem. The experts at Perfect Solutions Garage Door are available if you have any questions or concerns.

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